[Close] 

Customer Service Sales Representative

SUMMARY:
Do you enjoy building relationships with customers? Are you a problem-solver? Or, maybe you're interested in new career opportunities? If you answered YES! to any, then join our winning team!
Our customer service team provides information / support and act as liaisons between the customer and the client. Learn product knowledge and provide solutions to questions and concerns. Gain personal satisfaction by driving a solution to your customer's daily lives. Build valuable skills and knowledge that will open a world of opportunity to advance within our organization. Advancement and compensation are based on
Responsibilities and Duties:
  • Greet customers in a courteous, friendly, and professional manner using company procedures.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • One on one sales based interaction with customers
  • Clarify customer requirements; probe for and confirm understanding of needs.
  • Meet customer requirements by providing personalized solutions.
  • Confirm customer understanding of the solution and provide additional customer education as needed.
  • Prepare complete and accurate work on customer file.
  • Communicate effectively with individuals/teams in the program to ensure high quality.
  • Participate in activities designed to improve customer satisfaction and business performance.
Candidate Profile:
  • Knowledge of basic computer operations
  • Willingness to work shifts, as needed
  • Ability to learn
  • Courteous with strong customer service orientation
  • Dependable with proficient attention to detail
  • Good listening and responding skills
  • Must be flexible with the ability to adapt to changes quickly and think conceptually
  • Possess insight into self and others
  • Solid problem solving skills
  • Some technical knowledge
  • Must be willing to take the initiative
  • Strong organizational skills with the ability to juggle multiple tasks
BENEFITS:
At Northwestern Marketing Concepts the advancement opportunities are outstanding. We invest in our associates through training and development to help them reach their career goals and personal aspirations. Our associates average 2 promotions within the first 18 months. We provide on-going training to help increase effectiveness on the job. If you are ready for a challenge and uplifting work environment, Northwestern Marketing Concepts is the place for you!
WF3O4JB

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.